Rate your employer. A lot was learn on the go because of lack of training. Average 7 calls a day. Mr. Appliance of Wilmington 4.8 ... Mr. Appliance is great. I had to call them over 3 weeks(never returned a call) Finally got one problem fixed, but after they left there was a LOUD cracking noise from the fridge. They are always here for me. Honesty and respect. The schedule is excellent as well. Training was inadequate due to lack of resources. There is absolutely no training regimen in place so when someone doesn’t do well, instead of training them properly, it is that person’s fault. Since Mr. appliance is a franchise, my experience could be very different from those working at other locations. Pro Ratings & Reviews > Maine > Scarborough > Appliance Repair & Installation Services. Write a Review. If you are an experienced appliance technician I would caution you to work here. 9. How did you feel about telling people you worked at Mr. Appliance? Write a review. No breaks, favoritism, set you up for failure. By Grantwert. We offer quality services that you can trust, which is why our parts and labor are guaranteed for one full year. DO NOT HIRE THIS REPAIR COMPANY in Gray, Tennessee. Two days went buy i called Mr. appliance and asked to speak to someone, the reception looked the job up and said yes the tech was to high we will not cash your check, which they did immediately. Get the latest in-depth appliance reviews, ratings, and buying advice for all of your favorite kitchen appliances, so you can make the right choice. 3.0. mrappli ance.com. Can’t say anything negative about the company. Two days later I was sitting in my car on my lunch and the owner knocked on my window and told me that I made another customer mad and I was fired. They will find a way to disqualify any warranty so they can charge you full price. I had anticipated some form of training other than a brief eight days of ride along observation. At no point in 3 months of dealing with them on a weekly basis did they take responsibility for anything or express remorse. Reviews from Mr. Appliance employees about working as a Repair Technician at Mr. Appliance. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Glassdoor gives you an inside look at what it's like to work at Mr. Appliance, including salaries, reviews, office photos, and more. Major Appliance Services. If an employee is trying to understand what they did wrong and fix it and you don’t put the effort in to let them know, that is on you. But repairing your appliance is only part of the job. Private User Private User reviews Toronto, ON Joined 2020/08/22. Rich said we will speak to the tech, in the time of need with people out of jobs this company is out there ripping customers off, BEWARE they tried it on me how many other people did they do it to.. We have our own Mr. Appliance Pharmacy for all your appliance parts and accessory needs. If you win employee of the year you get your birthday off paid so that’s nice. I was the only one doing all the CSR duties, plus management duties. That’s bad business. The people at Mr. Appliance are unreliable, incompetent, and uncaring. Showing 1-8 of 8 reviews Showing 0 reviews 1.5 Lisa B. Saco, ME 9/12/2020 Repair or Service an Appliance I scheduled an appointment to repair my stove with a pleasant lady and discussed my appliance being covered under warranty per the Maine State Express and Implied warranty law as I purchased less than 4 years ago. Their expert technicians are available on your schedule! Mgmt. During that time, they last-minute cancelled appointments that I took time off of work to be present for 3 times. They will tell you what you want to hear to your face while in your home, then do everything they can to make you pay as much as they can. Get weekly updates, new jobs, and reviews Poor management, not a great training manual, not a lot of benefits, lower pay than it should be. Awful place to work. Need one on one training without interference. Home Appliances Repair And Service Center. Mr. Appliance is an international appliance repair franchise that offers quality work, every time. As long as they left on good terms and were good employees, they always let them. I did receive free labor on my washing machine repair, and anytime I needed to go to the dr during the day it was never questioned, Poor compensation, owner has a bad temper, no training, no organization, no weekly meetings, no help. Unfortunately, this is a horrible place to work. Once they bill you, you will never see that money again - no matter what the situation. Mr. Appliance sent and inexperienced technician to my home May 5, 2017. Parts won’t be ordered and the techs will get in trouble as if they could help it. It is completely not OK to fire someone when they don’t even know what they did wrong. Reviews from Mr Appliance employees about Mr Appliance culture, salaries, benefits, work-life balance, management, job security, and more. Her exact words were, "I'm not going to do anything about this.". Techs came out to fix it. Mr. Appliance Portland ME | HomeAdvisor prescreened Appliance Services in Portland, ME. The owner/ managers have messed with everyone’s pay, some start hourly then they try to force you into commission so they do not have to pay you overtime. Company truck is given. I love having 7-8 jobs a day, running my route in my van by myself and going into customer homes. Would definitely recommend." They are busy because it is a great place to work yet I wish the owners would apply their cheery people personalities to the job side of things. How often do raises occur at Mr. Appliance? The bosses are great and I can always talk to them. No paid days off (holiday, vacation, sick, etc.) 1 csr per 3 techs is the MRA rule. Click to view. So i a appt with Mr. Appliance, they should up when they said they would. Good customer service! Plus, Mr. Appliance responded to my Yelp inquiry within minutes and were available the next day. Lead Tech, Tim, is AMAZING and is the person who usually trains but with such a demanding schedule it’s hard for him to fully teach. ... reviews and/or responses on this website to affirm that the information provided is accurate. Every work experience is unique. At least if you’re going to fire someone let them know what they did wrong. This appliance repair company is outstanding! Since that time, Christine from their front desk has continually promised to “get back to me tomorrow” about resolving the issue. It has it's days when it busy and other days it's not. My wife didn't want any contractors in the house due to Covid, but now we are trying to sell the house and the squeak is worse than ever. The pay is great and I’ve made the biggest paychecks I’ve ever gotten in my life with this company. This is a great small business to work for. The stress is compounded by limited resources with unrealistic expectations of pinpointing the failure of a product that can have multiple issues on high end brands other service providers will not touch. Nashville, TN 37215. 5 . At first everything seems great then a few weeks in you find out why they can not keep experienced technicians and why majority of the techs leave on bad terms. Mr. Appliance. However, they damaged the doors to the point they would not close all the way and have a very loud squeak when they close. There’s lots of benefits like insurance, 401k, paid holidays, paid vacation and paid PTO. Recent recommendations regarding this business are as follows: "find someone else", "Hang jp you phone. I was also told and yelled at to sell used parts to customers at “new” prices and not inform the customer. That's okay! Highly recommend these folks. Not the best appliance company to work for. It took them over 2 months to complete a simple repair of my Miele dishwasher. What is the most stressful part about working at Mr. Appliance? 400 N Main Street Keller, TX 76248 Mr Appliance - Grande Prairie - phone number, website & address - AB - Major Appliance Stores. Toggle navigation. They let me work Saturdays if I ask but it’s up to me what Saturdays I work. Mr. Appliance®, in operation since 1996, is North America’s largest appliance repair franchise. But I did, yet I was still fired. - (210) 300-1856. Serving San Antonio, TX & Surrounding Areas. Recent recommendations regarding this business are as follows: "find someone else", "Hang jp you … AFTER WEEKS of dealing with this, they arrive to install the correct warranty part and the tech spent 2 HOURS trying to slam the part into place. The following reviews may be bilingual. 11. management is terrible. No complaints at all. great communication low overtime and weekends off busy work environment relaxing office and positive work ethics great customers and lots of things to learn, Overall i am very pleased with working for Mr Appliance. date_range 23 years in business. Send Us a Message. Mr. Appliance is an international appliance repair franchise that offers quality work, every time. Technician came to fix my Samsung stove he had to replace an igniter, he replaced it with a 14.00 non Samsung part. Appliance Repair. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Explore leadership during COVID-19, working conditions and WFH support. Management were awesome to work with. There is major favoritism towards certain people. The people at Mr. Appliance are unreliable, incompetent, and uncaring. You, Good people to work for and great customers, Days can be long at times and there is no medical insurance. See reviews for Mr. Appliance of King of Prussia in Norristown, PA at 2525 W Main St 3rd Floor from Angie's List members or join today to leave your own review. This was stressful for me. We understand at times that employees and us won't see eye to eye. I think they pay really well for the job and plus I get a lot of benefits. Flexibility was helpful for doctors appointments, etc. I'd rather buy a new appliance than ever spend another penny with this unscrupulous franchise in the Tri-Cities. They expect everyone to follow attendance guidelines, but will take off work whenever; which is very often. They are dishonest and I will not be using their services again. After every screw they removed, one tech would yank on the doors to try and pull the fridge back. They do not in any way have your satisfaction in mind. I will NEVER use this place again. If your appliances are no longer performing correctly, do not hesitate to contact your local team immediately. Mr. Appliance of Houston repairs and maintains residential appliances, including refrigerators and freezers, ice makers, dishwashers, garbage disposals, gas and electric ovens and ranges, microwaves, vent hoods, wine coolers, trash compactors, washing machines, and dryers. They needed to access behind the unit so the fridge needed to be pulled out to replace the part. During that time, they last-minute cancelled appointments that I took time off of work to be present for 3 times. Just look at the star rating again BEWARE of MR APPLAIANCE!!!!!!!!! The job can be demanding at times, but the hard work and motivation are certainly rewarded. They have given their word to give technicians raises then go back on their word. Professional information. Reviews from Mr. Appliance employees about Pay & benefits. My local service said it would be 17 days before they could squeeze us into their schedule. 12. Our technicians are passionate about what they do, which translates to a job well done. Their expert technicians are available on your schedule! At the very least, thank you so much for giving Mr. Appliance of West Central Ohio a try. Find 4 listings related to Mr Appliance Of Wichita in Park City on YP.com. I truly feel bad for Mr. appliance as a franchise as this owner is going through employees like no other. Learn about Mr. Appliance culture, salaries, benefits, work-life balance, management, job security, and more. If your appliances are no longer performing correctly, do not hesitate to contact your local team immediately. If your appliances are no longer performing correctly, do not hesitate to contact your local team immediately. Lane Cummins and his staff are the best of the best. And to fire someone during a pandemic when they have a family to raise is so sad. I have contacted Mr. Appliance several times and they finally replied they will have to charge me to return to fix the doors they broke. Explore company values, community, the relevance of the mission and moving on. and neglected to inform me of no guarantee of appt time. Ability to make good money on commissions, owner/ manager is available almost always for questions. During the pandemic starting, management frequently made fun of people who wanted to take it more seriously. They lie and say it was something else. 40 Burton Hills Blvd Ste 200 . He clearly does not value his employees. We had a follow up date and time window scheduled of 8a-1p. There are no benefits, no vacation time, and no sick time. The owner is very fair and straightforward. I left the largest home services operation in the country due to its impending doom to take a chance with this new local franchise of Mr.Appliance. This is a franchise and all are individually owned and operated. 12 reviews. Parts won’t be ordered and the techs will get in trouble as if they could help it. Mr Appliance. Incompetent and dishonest. Mr. Appliance is an international appliance repair franchise that offers quality work, every time. Address. When they finally fixed the dishwasher, the technician damaged adjacent plumbing that created a leak into a cabinet, and denied that he did it. Mr. Appliance of Rochester claims on their web page, that they “ Deliver fast service and exceptional quality results” which is the furthest from the truth from my own experience along with other people that posted negative Google reviews. When the tech finally came to the house, he realized he actually DID need to order the WARRANTY part which he he had misdiagnosed from the beginning. Multi Location Business Find locations. Gas cards, work phones, work tablets get shut off due to bills not being paid. They lie and say it was something else. ... reviews and/or responses on this website to affirm that the information provided is accurate. I called Miele for service on Monday, January 2. How the owner fired me was very unprofessional. These petty thieves and scamsters approach every customer like a nickel machine in Vegas (where most are from). All content is posted anonymously by employees working at Mr. Appliance. What is the work environment and culture like at Mr. Appliance? mrappli ance.com. I hate working with people who won’t do their job or who want to start problems and I love that they don’t put up with it. Initial Mr. Appliance complaints should be directed to their team directly. I was with this company for over 1 yr and never received any vacation time, however when they hired new techs it was stated they would receive vacation after 1 yr. he gave me an exact quote, ordered the part,& fixed it the following day as promised. Average rating. 2 . Showing 1-10 of 54 results Showing 0 of 0 results. Write a Review. If you go ahead with the repair, the $100 goes towards the cost. They make me feel important to them and I like that. I contacted them the same day and they claimed it was unrelated but would come out as a courtesy. I highly recommend you work here. Our goal is to deliver superior service by taking extra steps to protect your home and become your preferred appliance repair expert. I used my personal cell phone and was never compensated. He doe’s that with his customers and his employees. Mr Appliance charges a fee of approx $100 to come out and give you a quote on a repair. Mr. Appliance specializes in large appliance repair and maintenance to keep them in peak working condition. The tech arrived and somehow MISDIAGNOSED the problem finding an apparent different issue than the warranty part and so ordered a different non-warrantied part. Read what verified customers are saying about The Original Keller Appliance in Keller, TX. While we do our best to keep everyone pleased and a part of the company, we realize that at times it is best to part ways with certain individuals.
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