According to our most recent forecast, the top 10 US ecommerce players will collectively grow their share of the overall ecommerce market to 60.1% in 2020. Around 21% of online shoppers decided to abandon their shopping cart because the process was too complicated. Around 9% of respondents said they used voice technology to shop once a week or more frequently. endstream endobj 157 0 obj <>/Metadata 38 0 R/Outlines 62 0 R/Pages 154 0 R/StructTreeRoot 77 0 R/Type/Catalog>> endobj 158 0 obj <>/ExtGState<>/Font<>/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 159 0 obj <>stream In this article, we’re going to take a look at the most important ecommerce statistics for 2020 – from mobile commerce stats, consumer behaviour, social media and shopping cart abandonment to the ecommerce market share. The previous high was in 2008, when ecommerce accounted for 63.8% of all retail … If you want to find out more about ecommerce or learn how you can incorporate ecommerce stats in your ecommerce strategy, feel free to contact our team at EcommerceGuide. 75 Essential Ecommerce Statistics: 2021/2022 Data and Market Share Analysis Perhaps none other than when we match the kings of ecommerce vs. the kings of brick-and-mortar can we see more clearly the future of retail. A third of the interviewed consumers purchase products online once a week or more frequently. The Census Bureau invites users to provide feedback on how to improve this experimental product. 14.1% in China. Online retailers that have at least one active social media account make 32% more sales than online retailers that don’t use social media platforms. Around 77% of interviewed participants said that they have ordered a purchase to a store for pickup. With over $1.935 trillion in ecommerce sales, China was the biggest ecommerce market in the world in 2019. Ecommerce Statistic #2: In 2020, ecommerce sales are expected to account for 15.5 percent of retail sales worldwide. This is the first time in history that ecommerce sales accounted for all retail sales gains. Online shoppers think that social media platforms benefit their purchasing decisions. The growth of ecommerce is out of this world! Others in the series include: While ecommerce is thriving in all corners of the world, savvy retailers need to stay up to date with the latest ecommerce stats and keep up with the latest trends in the industry. Around 13% of participants had their items shipped to an Amazon locker. This is due to (1) rapid urbanization and technological advancements, … (. In 2018, mobile sales accounted for nearly 40% of all retail ecommerce sales in the US. This invaluable data is what will help you make strategic decisions that’ll help you grow your business even further. eMarketer’s Global Ecommerce Forecast 2019 Report forecasts that ecommerce will continue to grow at a steady rate around the globe with the Asia-Pacific region leading the ecommerce growth charts. Ecommerce accounts for close to 11% of all retail sales in the U.S. 11% may initially feel small when you consider how large the topic of ecommerce has become in recent years. However, The Baymard Institute found that the average ecommerce websites need to work on at least 39 areas in order to improve the checkout process. Online sales accounted for 101% of all gains in retail in 2020. In other words, ecommerce is slowly taking over. India is currently the fastest growing ecommerce market. Current sales value of eCommerce … Creating a robust economy requires an enormous amount of data, and we are the nation’s preeminent producer of public data. Industry report Ecommerce Statistics: Global Retail E-Commerce Sales 2014-2021 The Global Economic Sales touched the magical number of 3 trillion US dollars in the year 2018. This post is part of our Ecommerce Stats series. Retail ecommerce sales worldwide are expected to reach $4.8 trillion by 2021. As a segment of ecommerce fashion, shoes display a similar pattern of shrinking revenue expansion year-over-year. 0 It is expected that mobile commerce will take a market share of ecommerce of 72.9% by 2021. The Most Revealing eCommerce Statistics of 2020: 21.8% of the population worldwide shops online. e-retail sales accounting for 14.1% of all retail sales, ecommerce continues to grow at a speedy rate. Absolunet 10 Ecommerce Trends in 2019 found that social buying is on the rise. The Asia-Pacific region is the fastest growing ecommerce region in the world. Around 25.5% of interviewed participants in America said that they are using ad blocks on their devices. Shopping Cart Ecommerce Statistics The average shopping cart abandonment rate is around 68.8%. (212) 419-8286 (eMarketer, 2020) By 2021, Amazon is projected to reach 39.7% in market share or $302.36 billion in U.S retail e-commerce sales (eMarketer, 2020). Source: eMarketer. Explanatory Material for these experimental statistics and specific recommendations for interpreting these statistics are described here. In 2018, 39.6% of retail commerce … The 4th Quarter 2020 Retail E-Commerce … As eMarketer, the leading research firm forecasts, mobile commerce will account for 53.3% of all retail ecommerce sales in the US by 2021. Online shoppers make purchases via mobile more often than on PC. 8.8% in the US. © 2021 ECOMMERCEGUIDE.COM Disclaimer: We are a professional review site that occasionally receive compensation from the companies whose products we review. (. Men … According to 99Firms’ Ecommerce Statistics for 2020, the ecommerce market is not only thriving, but it’s expected that more than 95% of all purchases to be conducted via ecommerce by 2040. Gen Z and Millenials are most likely to make a purchase influenced by social media. As per Shopify statistics 2018, mobile devic… The average shopping cart abandonment rate is around 68.8%. Try our corporate solution for free! %PDF-1.6 %���� The second most important factor is the ease of shipping return followed by the cost of return. Most online customers prefer to pay with credit cards. In 2019, U.S. e-commerce … With over $1.935 trillion in ecommerce sales. Around 20% of them reported that they didn’t order a product because the delivery date was not precise. The Global Consumer Survey Report 2019 suggests that investing in customer experience should be a priority to businesses. The UK is the leading ecommerce market in Europe with $141.93 billion in ecommerce sales, followed by Germany ($81.85 billion) and France ($69.43 billion). Ecommerce websites that load slowly see shopping cart abandonment of 75%. Free shipping is the most important factor for consumers when deciding from which retailer to make a purchase. Enjoy! Other decisive factors are free or discounted shipping, speed of delivery, and a broad range of products. h�b``�a``�g`a`0>� Ā B��@q����)&00, G�ݸ������ -�� Fe�I��,�̻̍�g�D��dcqf`�4�=?݅��Q)iCc}PCq��REws�~ � ��X< �4�y҆@���u���``)r��cx` Su� Free shipping is the most important factor for consumers when choosing a retailer. �`�� ��Z�ș75� What’s more, Statista forecasts that these figures will keep growing and reach 22% in 2023. 1 in 4 companies is selling items via Facebook. The information and data we produce shape fiscal and monetary policy and operational decisions that improve the nation’s social and economic conditions. (, Around 55% of Gen Z users said that their clothing purchases were influenced by posts they saw on social media platforms. Overall, retail websites … This means sales through all other channels—stores, catalogs and call centers—declined. Global retail ecommerce sales for B2B are expected to reach $1.1 trillion in 2021, according to data from Statista. Retail platforms have undergone an unprecedented global traffic increase between January 2019 and June 2020, surpassing even holiday season traffic peaks. 3. Forrester predicts that … ��@�dHҠI�01D@sg�t�c�&����"# Use this post as a singular place to find lots of data points to use for whatever purpose you need. Walmart still outpaces Amazon, posting a total of $340 billion in retail … From 1,888 interviewed U.S online consumers, around 40% said that the reason why they didn’t make a purchase was because it wouldn’t arrive on time. For more standardized shopfronts, like the 800,000-plus on Shopify, mobile’s share in total sales is even higher than the average seen in the previous point. 2018 E-Stats Report: Measuring the Electronic Economy The U.S. Census Bureau released a report that summarizes 2018 e-commerce statistics on shipments, sales and revenues from key sectors of the … In 2019, E-Commerce Sales Accounted for 14.1 Percent of All Retail Sales Worldwide (Statista) Considering that more than a tenth of all retail sales are made online, you can’t … Over 55% of social app users in China said that they are purchasing products through a social app. The e-commerce wing has become one of the business fields that delivered most of its share and continues to generate more business in the coming years. This represents a substantial uptick from … Aside from measuring ROI (Return on investment), companies should also start measuring ROX (return on experience) and determine how an increase in customer satisfaction scales their businesses. Every passing year, e-commerce … Around 55% of them bought products from other marketplaces. To put it more precisely, China has 54.7% of the global market share. E-commerce sales in 2020 accounted for 14.0 percent of total … Online shopping is one … … Competitive prices and free shipping are the two most important factors for online shoppers when choosing a retailer during the holidays. Total retail sales in 2020 increased 3.4 percent (±0.4%) from 2019. Before COVID, e-commerce’s penetration rate for the food & beverage category was 2.5%, health 7.9%, and auto 2.9%. h��]o�8��qáַd�m�ނ�[Qw�;}��5�ؙ���?R�'u�����`%�IQ$M�ǜ0�cA��Anp��p��DI�!J#�e�1��tLjU��q�@w �� � We are independently owned and the opinions expressed here are our own. In the US alone, ecommerce represents over 10% of retail … 75% of interviewed participants said that they have purchased a product on Amazon. Shopping cart abandonment is a big topic for ecommerce businesses. Around 30% of interviewed participants said that if they like a product they would order it through social media platforms. (, There are over 2 billion digital buyers in the world. With e-retail sales accounting for 14.1% of all retail sales worldwide, ecommerce continues to grow at a speedy rate despite global economic uncertainty. �. The number one reason why consumers decide to shop on a marketplace instead at a retailer is the price tag. If you were ever worried that B2B would go out of style, fear not. Shoes Segment. Experts predict that retail ecommerce sales will reach $4.13 trillion in 2020. KEY STAT: Largely as a result of the pandemic, retail ecommerce sales in Western Europe jumped by 26.3% in 2020, to €481.54 billion ($539.18 billion). AUG. 28, 2019 — The U.S. Census Bureau released the Supplemental Quarterly Retail E-Commerce table.This is a new experimental data product that provides more granular e-commerce estimates. 11. In 2018, 4.1 percent of clothing and clothing accessories retail trade sales were generated through e-commerce. 68% of interviewed participants said that they check whether a product is available in a local brick-and-mortar shop. The greatest factor holding mcommerce back is the absence of mobile optimization of many ecommerce stores. But ecommerce growth will be minimal in 2021, as physical retail … Despite a challenging year for retail in 2020, we estimate that worldwide retail ecommerce sales grew 27.6% for the year, for a total of $4.280 trillion. h�bbd```b``f�� �i+�d��] �e �d�&w��j�,�����HFe�"�?Iƙ�`3���+�L9 f/��@jB6��Ӏ�g�L@Wi����8 ���7 �&p 180 0 obj <>/Filter/FlateDecode/ID[<651A62EACA156F4C80D1B9FED5F17124><5AD44BB1C9437B45BFCB949044A2494A>]/Index[156 47]/Info 155 0 R/Length 116/Prev 291626/Root 157 0 R/Size 203/Type/XRef/W[1 3 1]>>stream Source: Digital Commerce 360, Delivery time is important to online shoppers. National Retail Bulletin (J.C. Williams Group): This monthly report on retail sales activity in Canada is based on figures from Statistics Canada and the Conference Board of Canada. Online shoppers are more likely to abandon their shopping cart if businesses require them to make an account. In 2024, that figure will reach 21.8%. eCommerce Statistics. This statistic … 8.7% in Europe. (, Ecommerce grow to reach almost a third of all UK retail sales in May and June 2020. 202 0 obj <>stream This statistic is a sign of good health as the share of ecommerce sales continues to grow in the retail … Amazon’s global retail e-commerce sales are expected to decrease slightly to 15.9% or $468.87 billion in 2021. Below, we provide some additional statistics about the so-called “royalty” of ecommerce—companies that are leading the pack in ecommerce… The statistics discussed above help to put into perspective just why developing an effective ecommerce strategy is so important for modern retailers. Online shoppers are most likely to abandon shopping carts due to high costs. %%EOF By 2023, retail ecommerce sales in Asia Pacific (APAC) are projected to be greater than the rest of the world combined. Ecommerce Payment Stats: Which Methods do Shoppers Want? Free shipping plays a decisive role for online shoppers. The research showed that 61% of the interviewed participants don’t compare shops on another website once they find a product they like. The fastest growing ecommerce market in the world is China. E-commerce sales in the fourth quarter of 2020 accounted for 15.7 percent of total sales. Around 53% of online shoppers left a review on Amazon. The Quarterly Retail E-Commerce Sales Report provides national total retail e-commerce … The second-largest ecommerce market in the world is the U.S with $586.9 billion. 156 0 obj <> endobj 10 These three categories present e-commerce with a significant … Total e-commerce sales for 2020 were estimated at $791.7 billion, an increase of 32.4 percent (±1.8%) from 2019. Source: Digital Commerce 360. endstream endobj startxref (. Ecommerce websites can see an increase of 35.26% in conversion rate if they have good checkout design. (, TikTok users can add ecommerce links in their biography. Three of the six largest ecommerce markets are in Western Europe. eMarketer PRO subscribers can see more of our latest forecasts for worldwide retail … The bulletin includes longer-term retail category trends, monthly inflation data, and changes in the consumer confidence inde… In 2019, ecommerce was responsible for around $3.5 trillion in sales and is expected to hit $4.9 trillion by 2021. ��w�聗 z��2���a��ò�f�F��~��`��.�:�g٤��qd%�p�H�AL9��pg���IS�N�Ӵʊ�p��~oP�����E���f�W��m$5�H�H[����Ӛ�a��az��p]Gx�Z���x��ݎ:��:��K�E������ �Jg5�wB?��x2b��iK�rz��? In 2020, 18.0% of all retail sales took place via ecommerce. To make it easy for you, I compiled 100 different statistics about retail, eCommerce, customer experience, and a whole bunch of related topics. DigitalCommerce 360 made a survey on customer behaviour in 2019. In 2019, retail e-commerce sales worldwide amounted to 3.53 trillion US dollars and e-retail revenues are projected to grow to 6.54 trillion US dollars in 2022. Around 50% of participants said that the number one reason for abandonment during check out is the high costs. Source:eMarketer. Around 40% of retailers are using social media platforms to generate sales. 10 Key Email Marketing Stats: 2020 Edition, 10 Key Mobile Commerce Stats and Trends: 2020 Edition. That’s up from 58.2% last year, … More than 30 million U.S. business enterprises; 325 million Americans; and 93,000 tribal, state, and local governments rely on our data to make informed decisions. Around 50% of participants said that the number one reason for abandonment during check out is the … We tested and reviewed the services reviewed here. Source: Baymard Institute. Annually, more than $1 trillion in federal funds are distributed t… Around 51% of online shoppers conduct purchases via their smartphones.